Everything you need to know about coming back to SLSFSC is right here in our interactive PLAYBOOK. Just click and turn the pages or download our pdf
Frequently asked questions
What if I want to cancel my membership?
Please send an email to firstname.lastname@example.org. Our Guest Services staff will assist you.
Please note: due to our closure, as well as ongoing concerns surrounding COVID-19, our Cancellation Policy has been changed from 30 days to 7 days to allow for more flexibility for our valuable members at this time. (Subject to change).
When do my monthly membership payments resume?
To reactivate your Membership today, please contact Guest Services - email@example.com or 403-932-1635 ext. 0. We are delaying activating Memberships until further notice.
Stay informed! Updates are communicated via our Play Times e-Newsletter - find the form at the bottom of this page.
What has the facility done to ensure our safety?
- masks for our staff
glass barriers being added to our Guest Services desks and Fitness Desk
hand sanitizer stations are located through the building
hand washing instructions are located in each washroom
sanitization has occurred through the entire building, and will be maintained and documented as per regulations
fitness centre has spaced machines to allow for 3 metre physical distancing
all water fountains are not in use
training has been provided to all staff onsite regarding new COVID-19 precautions and measures
no loitering allowed within the building
When will curling open?
We anticipate to start curling in the fall with modifications to meet AHS guidelines.
Will Play Care be re-opening soon?
Play Care will not be available until AHS guidelines have changed.