WITHDRAWAL, TRANSFER & CANCELLATION POLICY

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Withdrawals: 

• More than seven (7) days' notice prior to program start: Customer's choice of a full monetary refund or SLSFSC account credit, less a $10 administration fee per registrant/ per program.

• More than 24 hours’ but less than seven (7) days’ notice prior to program start: Customer's choice of a 50% monetary refund or full SLSFSC account credit, less a $10 administration fee per registrant/ per program

• Less than 24 hours' notice prior to program start: No monetary refund or SLSFSC account credit will be issued

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Transfers:

• Prior to program start: Registrants can transfer to a different SLSFSC program, pending program availability. Registrants must pay the difference in cost (if any) at the time of the transfer

• After program start: Registrants may request a transfer to a different SLSFSC program. The Department and/ or Executive Management will determine if the request can be accommodated. If approved, the registrant will pay any difference in program cost at the time of the transfer

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SLSFSC Cancellations:

• Cancellation prior to program start: Customer's choice of a full monetary refund or SLSFSC account credit

• Cancellation after program start: Customer’s choice of a pro-rated monetary refund or SLSFC account credit

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SLSFSC reserves the right to revise our Registered Program Withdrawal, Transfer and cancellation terms.

SLSFSC will process monetary refunds and/ or account credits as soon as reasonably possible.