WITHDRAWAL, TRANSFER & CANCELLATION POLICY
Withdrawals:
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More than seven (7) days' notice prior to program start: Customer's choice of a full monetary refund or SLSFSC account credit, less a $10 administration fee per registrant/ per program.
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More than 24 hours’ but less than seven (7) days’ notice prior to program start: Customer's choice of a 50% monetary refund or full SLSFSC account credit, less a $10 administration fee per registrant/ per program
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Less than 24 hours' notice prior to program start: No monetary refund or SLSFSC account credit will be issued
Transfers:
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Prior to program start: Registrants can transfer to a different SLSFSC program, pending program availability. Registrants must pay the difference in cost (if any) at the time of the transfer
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After program start: Registrants may request a transfer to a different SLSFSC program. The Department and/ or Executive Management will determine if the request can be accommodated. If approved, the registrant will pay any difference in program cost at the time of the transfer
SLSFSC Cancellations:
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Cancellation prior to program start: Customer's choice of a full monetary refund or SLSFSC account credit
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Cancellation after program start: Customer’s choice of a pro-rated monetary refund or SLSFC account credit
SLSFSC reserves the right to revise our Registered Program Withdrawal, Transfer and cancellation terms.
SLSFSC will process monetary refunds and/ or account credits as soon as reasonably possible.